Hit with water damage? Don't wait, call us today at (310) 729-7199. When it comes to Water Damage Restoration every second counts. Water can penetrate quickly and cause serious structural damage to your property. Here at 411 Restoration we pride ourselves on providing the best water damage restoration services in the entire Pasadena, California, 91001 area. It can be incredibly stressful when water damage happens on your property, in your home, or business. The team here at 411 Restoration knows that, and we hope to help alleviate all of your stress in regard to cleanup.
About Our Water Damage Restoration Services
How To Avoid A Water Damage Emergency?
About 70% of the water damage calls 411 Restoration receives are caused by plumbing problems. In Pasadena, CA we are blessed with great weather, unlike the rest of the country where floods and heavy rain are part of daily life. California's dry weather helps when it comes to flooding. So, if you take care of your property's plumbing system with proper maintenance, you probably would never have to deal with water damage.
To avoid water damage due to plumbing issues:
- Maintain your drains and check for clogs frequently
- Keep a close eye on your water heater for leaks and unusual sounds
- Pay attention to your water bill an unusual spike can indicate a hidden slab leak
- Check to make sure your A/C unit is working properly the condensation from A/C can cause major water damage
- Check your washing machine's supply line frequently, this is one of the most common causes of water damage in residential units

Does My Insurance Cover Water Damage?
One of the most common questions, our Pasadena, CA, 91001 clients ask is if their homeowner's insurance will cover the damages. The short answer is yes, however certain types of water damage might not be covered by your policy.
Example: Gradual water damage is not usually covered. Gradual damage occurs when something like a slow leaking A/C unit or a hidden slab leak causes damage to your home slowly over time. Gradual water damage is a common problem. Check with your broker to be sure.
You can also hire a public adjuster to represent you not the insurance company.
Why Choose 411 Restoration
- FREE Inspection and Estimate
- 24/7 Emergency Services
- Smoke Damage Cleanup
- Clean Up and Removal of Unsalvageable Materials
- Structural Drying
- Water Damage Restoration and Repair
- Fire Damage Restoration
Water Damage Categories
There are three categories of water that cause water damage. They are defined by the IICRC (Institute of Inspection Cleaning and Restoration Certification) as Category 1, Category 2, and Category 3. The IICRC also defines the proper methods of water damage remediation, based on the hazards presented by each category of water.
- Category 1
Category 1 water, aka “clean water,” comes from a clean source. This water, before it comes into contact with outside bacteria and other matter, poses no health risk to humans or animals by exposure to skin, by inhaling air adjacent to the water, or through ingestion. - Category 2
Category 2 water is also known as “grey water.” This water contains a moderate level of contamination, but the contamination is non-toxic. Exposure to or ingestion of grey water can cause discomfort or illness in humans and animals, and should be avoided. - Category 3
Category 3 water is the highest-risk level of water contamination. This is also known as “black water.” It can cause serious illness or death to humans and animals as a result of exposure or consumption. Black water damage is highly unsanitary, and should only be dealt with by certified water remediation specialists. If you must handle black water, take extreme precautions.

More About the 411 Restoration Family
411 Restoration is a locally owned and operated restoration business servicing the Pasadena, CA area. We specialize in 24-hour emergency water damage cleanup and mitigation services, smoke and fire restoration, and much more. Fully insured, IICRC certified and verified professionals on Angie’s List and Home Advisor.