This company is EXCELLENT! They fixed the issues with mold promptly. Brett was great! Kind and with good communication. They made the experience as easy as possible. I appreciate good companies like this because not every company has integrity like this one. Thank you for a job well done! I will be referring you to any of my friends who may have a need.
Found potential mold behind our baseboards on a weekend and Brett was able to come out on Sunday to inspect. Brett confirmed that it was mold and was able to schedule someone to come out on Tuesday to remove it. They arrived at the scheduled time and promptly got to work and finished the removal within 3 hours. He kept the air scrubber running overnight to capture everything and picked it up the next afternoon. 411 was easy to communicate with and took care of our mold problem very quickly.
I highly recommend 411 and especially Brett who came out to my condo quickly (no waiting a week+) and conducted a comprehensive inspection. He even showed me his specialized devices for water and moisture detection and went through each area carefully. He spent quality time with me to explain the process, implications, and next steps. During a very stressful period due to the recent LA rains, Brett was a ray of sunshine and helped me to figure out how to fix the issues. He didn't try and sell me a big project. He just came out to help and investigate the issue. Thanks 411 and Brett.
Excellent company to work with, very detailed and well organized. Due to my work schedule I was only able to have them work on my home on the weekend and that wasn't an issue with them at all. Other companies that I called would only work Monday through Friday 8-5pm and that just wouldn't work for me. 411 Thank you so much for everything you did and I will definitely recommend you to all my friends and family.
Professional, accommodating and efficient. I couldn’t have asked for a better company to come. Brett communicated every phase of the project prior to start so there were no surprises. They got in and got out I was a little worried that this was going to be a lengthy process but was satisfyingly reassured.